Introduction to YouFibre
YouFibre is a UK-based full-fibre broadband provider founded in 2019. It’s part of a new wave of internet service providers (ISPs) focused on gigabit-speed internet, offering services that promise low latency, high reliability, and affordability. Their goal is straightforward: to provide the best customer experience through high-speed fibre broadband—without the unnecessary jargon or hidden costs that plague traditional ISPs.
What Is Full-Fibre Broadband?
Before diving deeper, let’s clarify an important term: full-fibre broadband.
Most traditional broadband in the UK is FTTC (Fibre to the Cabinet), meaning fibre runs to a street cabinet and copper cables connect to homes. This limits speeds and reliability.
YouFibre, however, provides FTTP (Fibre to the Premises), meaning the fibre optic cables run directly into your home or business. This allows for:
- Symmetrical speeds (upload = download)
- Gigabit-level performance
- Low latency
- Higher reliability
- Future-proof infrastructure
YouFibre’s Background and Mission
Backed by Netomnia, an infrastructure provider that lays the fibre networks YouFibre uses, the company was founded with a single mission:
“To bring reliable, lightning-fast broadband to under-served areas in the UK at an affordable price.”
Key Goals:
- Challenge the big broadband players with fair pricing.
- Eliminate confusing contracts and mid-contract price hikes.
- Focus on underserved towns and rural communities.
- Offer UK-based customer support and simple billing.
YouFibre Broadband Packages
YouFibre keeps things simple by offering a handful of straightforward packages. All plans come with no in-contract price rises, unlimited data, and free installation.
| Package | Download/Upload Speeds | Monthly Price | Best For |
|---|---|---|---|
| YouFibre 50 | 50 Mbps | £21.99 | Light browsing, emails |
| YouFibre 150 | 150 Mbps | £24.99 | Streaming & small households |
| YouFibre 500 | 500 Mbps | £29.99 | Larger families, 4K streaming |
| YouFibre 1000 | 1 Gbps | £34.99 | Power users, gamers |
| YouFibre 2000 | 2 Gbps | £49.99 | Heavy users, home offices |
Prices may vary with promotions and availability.
All YouFibre plans come with Symmetrical Speeds, meaning uploads are as fast as downloads—ideal for content creators, remote workers, and gamers.
Pricing and Value for Money
YouFibre is notably one of the most affordable full-fibre providers in the UK. Their transparent pricing structure includes:
- No hidden fees.
- Free installation.
- Free router (in most plans).
- No in-contract price hikes.
Example:
BT Fibre 1 (50 Mbps): ~£32/month
YouFibre 150 (150 Mbps): £24.99/month
That’s 3x the speed at a lower price.
Plus, YouFibre frequently runs £1/month deals for the first 3-6 months, making them a tempting offer for first-time customers.
Speeds and Performance
Speed is where YouFibre truly shines. Here are some real-world stats:
- Average latency: 6–9ms (great for gaming)
- Actual download speeds: Often exceed advertised speeds
- Consistent performance: Even during peak hours
Gamers & Streamers Rejoice
YouFibre is a top pick for online gamers and streamers due to:
- Low ping
- No packet loss
- No traffic shaping or throttling
Installation and Equipment
YouFibre installations are straightforward and free.
What to Expect:
- Engineer visit within 5–10 days of ordering.
- Optical Network Terminal (ONT) installed.
- Free Wi-Fi 6 router included with 500 Mbps+ plans.
- Clean cable routing.
YouFibre even offers the option to use your own router—a rare feature among ISPs.
Customer Service & Support
One of YouFibre’s standout features is its UK-based customer service team. Customers praise:
- Quick response times
- Knowledgeable support staff
- No outsourcing frustrations
- Easy cancellation if needed
Support Channels:
- Live chat (7 days a week)
- Phone support
- Email tickets
Customers consistently rank YouFibre’s support above larger providers like BT, Sky, and Virgin.
YouFibre for Businesses
While consumer broadband is their primary focus, YouFibre also offers tailored solutions for small and medium businesses (SMEs).
Business Features:
- Dedicated SLAs
- Static IP options
- Priority support
- Optional leased lines
Plans start from around £49/month depending on speed and location.
YouFibre vs Competitors
Let’s see how YouFibre compares to other major UK ISPs:
| Provider | Top Speed | Typical Cost | Contract Terms | Price Hikes? | Router Quality | UK Support |
|---|---|---|---|---|---|---|
| YouFibre | 2 Gbps | From £21.99 | 12 or 24 months | ❌ | Wi-Fi 6 | ✅ |
| BT | 900 Mbps | From £35.99 | 24 months | ✅ | Mid-range | ❌ |
| Sky | 900 Mbps | From £33 | 18 months | ✅ | Standard | ❌ |
| Virgin Media | 1.13 Gbps | From £45 | 18 months | ✅ | High-end | ❌ |
| Plusnet | 500 Mbps | From £28 | 18 months | ✅ | Basic | ✅ |
Winner in price-to-performance ratio: YouFibre
Coverage and Expansion Plans
YouFibre is rapidly expanding in partnership with Netomnia, targeting underserved towns first.
Areas Currently Served:
- Darlington
- Doncaster
- Blackpool
- Barry
- Hartlepool
- Skelmersdale
- Accrington
- Spalding
- And growing…
Netomnia aims to pass over 2 million UK premises by 2025, and YouFibre will be the retail face for those connections.
Check Your Postcode
YouFibre offers a postcode checker on their official website to see availability.
YouFibre Reviews and Ratings
YouFibre holds a Trustpilot rating of 4.9/5, one of the highest in the UK broadband industry.
Positive Highlights:
- Fast and reliable speeds
- Honest pricing
- Excellent customer service
- Smooth installation
- Great for streaming and gaming
Sample Reviews:
⭐⭐⭐⭐⭐
“Hands down the best broadband I’ve ever had. Fast, cheap, and helpful support!” — Jane M.
⭐⭐⭐⭐⭐
“Switched from BT. Never going back. YouFibre is on another level.” — Ali K.
Sustainability and Community Focus
YouFibre is more than just a broadband provider—it’s part of a sustainable digital infrastructure movement.
- Eco-friendly fibre installation processes
- Local job creation in fibre installation
- Commitment to digital inclusion in rural towns
- No unnecessary paper billing or waste
Their partnership with Netomnia has already brought gigabit broadband to areas long neglected by larger players.
Final Verdict: Is YouFibre Worth It?
If you live in a covered area and need fast, reliable, and affordable broadband, YouFibre is a top-tier choice. Here’s why:
Pros:
✅ Full-fibre (FTTP) speeds
✅ Competitive pricing
✅ Excellent customer support
✅ Transparent billing
✅ Future-proof infrastructure
✅ UK-based team
Cons:
❌ Limited availability (but growing)
❌ No TV bundles (yet)
Overall Rating: 9.5/10
YouFibre is the broadband provider UK homes and businesses have been waiting for—simple, fair, and blazing fast.
